why is my canon printer connected but not printing

I also tend to stop the print spooler service after I quit using the printer, since it takes up so much resource. 3. As with all technology, it helps to begin your troubleshooting journey by updating all the relevant software. You dont need to know exactly what system your computer is running, you dont need to risk downloading and installing the wrong driver, and you dont need to worry about making a mistake when installing. You can check the following steps to carry out the process: On the Windows settings menu, type Control Panel on the search bar and select it. 4. Now, select the Device and Printer option. Lastly, make sure that the Pixma printer and the system, both are connected to the same network connection. 4) After the print spooler service has stopped, press the Windows logo key and R at the same time to open the Run box. Your subscription has been confirmed. Action. Difficulty printing from your PC can occur for various reasons. It is a world-leading repair tool that automatically helps you find and fix different error codes in Windows OS. I've done a cleaning and aligned the heads, but nothing helps. Alternatively, if your printer's heads lie on theink cartridgesthemselvesthe little copper strip where the ink comes outyou can blot it with a wet paper towel to clean it up. Besides, with regular use of Restoro, your PC will be protected against file loss, malware, hardware failures, and several other bugs. To configure firewall settings in other security software: You can disable the firewall in software by clicking the link below. If the printer is turned on, check your computer settings to ensure you have selected the correct printer. 2023 Work Around TC. If printing starts normally, there is a problem with the relay device. Then type spool in the field and press Enter. For that, reset your system and try carrying out a printing job. If you have had a change in your network's settings (new network password, SSID, or a new router), you can use the Wi-Fi Connection Assistant to re-establish network connectivity for your printer. + Verify Printer Power + Select the Appropriate Printer + Power Cycle Printer + Wi-Fi Communication When the machine is connected to your computer with a USB cable, check the followings: If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. Some links in this post are affiliate links it means as an Amazon Associate we earn from qualifying purchases on this site. SelectCanon XXX MP Drivers(where XXX is your model name), and then selectUninstall. Also, look for the new updates of the printers drivers and ensure that the installed drivers are up to date. Heres how to fix the Canon printer not responding. If you lost the manual, you can usually download a PDF copy from the manufacturer's support page for your printer. The PC to use the printer may not be connected to the network. Canon printer wont print for many reasons such as; defective power cords, unstable wi-fi connection, stuck print jobs, paper jams, and outdated printer drivers. The printer driver, XPS printer driver, ScanGear (scanner driver), and fax driver will be deleted when you uninstall the MP drivers. Save my name, email, and website in this browser for the next time I comment. After downloading the setup file, run it to install Wi-Fi Connection Assistant. *Even if [Cancel] is selected, IJ Printer Assistant Tool is not installed. When youre trying to print something, your computer will automatically assign these printing tasks to the default printer unless you choose another one on purpose. 2) To delete the print jobs, from the Printer menu, select Cancel All Documents. Different types of issues occur due to different types of reasons and require different types of solutions as well. 1. In Windows 7 or Windows Vista, click Start and select All Programs, Canon Utilities, Wi-Fi Connection Assistant, and then Wi-Fi Connection Assistant. Once the scan is finished, youll see a complete overview of your system and issues. For Windows: click on Settings > Devices > Printers & Scanners. You can find this in Settings > Update & Security > Troubleshoot in Windows 10. There's plenty of ink in the printer. Is your printer getting a good enough signal? Required fields are marked *. In macOS, you can see the queue fromSystem Preferences > Printers & Scanners > Open Print Queue. For the setting procedures and functions of the access point or router, refer to the applicable device manual or contact the device manufacturer. Click "Setup," which is one of the function buttons. This means you would have to remove some of those components to clear the problem. The Wi-Fi Connection Assistant will attempt to communicate with the printer. You may need to reestablish the wireless connection, or set your printer up wirelessly if it has not been connected wirelessly before. If your computer is connected to a Virtual Private Network (VPN), try disconnecting from that VPN and print again. Yes I have paper in the tray, yes all ink pots are full, yes the printer is connected to my laptop. [Workaround] Restart the PC when the printer is connected via USB. Before you print, be sure you have the appropriate printer selected. I bought it in December 2020, and it has not been used a lot. If the system or printer has stayed inactive for too long or slow internet connection can also be a reason for the printer going on sleep. Once the printer is powered on and is in a ready state, print or scan again. Also, look if both the printer and computer are connected to the same wi-fi. If you aren't able to connect your printer to the router directly, you have another option: connect it to your computer over USB, then use your computer's built-in printer sharing to. Tried deep cleaning this function is not working im getting flashing green and amber lights. Press and hold Option, then choose Apple menu > System Information. They have quite a lot of options with wired and wireless connections etc. If your printer had been connected wirelessly before, and no hardware changes have been made, you may simply need to reboot your computer. Turn off all such applications on your system temporarily to see if that solves the issue. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. Many printer models won't print if there's a loose USB connection or if they're out of ink or paper. To re-add the printer, power it back up. You may unsubscribe from the newsletters at any time. If the problem is not solved, proceed to the next step. For PIXMA TS / TR and MAXIFY GX Series Printers, learn how you can use the Wi-Fi Connection Assistant on a Windows computer to reconnect the printer to a wireless network. If the USB data cable is not completely connected into either the computer or the printer the print request is not going to reach the printer. To set up your Canon printer as the default printer, you can take these steps: 1) On your keyboard, press theWindows logo keyandRat the same time to invoke the Run box. Install the latest driver for your printer Step 5. Canons website is available to download Canon product drivers. Once you've figured out the errorprinter jam or no inkjump down to the corresponding section of this guide to diagnose it further. For Windows 11, open Settings > Bluetooth & devices > Printers & scanners, then click Add device. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. Wait approximately 30 seconds before you reconnect it. If your printer has not been setup wirelessly already, or to reestablish a wireless connection, refer to this. 3) When the confirmation message appears, click Yes. As a result, it may take some time before the next job is printed. 2. If you are having issues connecting by USB, click the article below: Unable To Print When Connected Via USB. Right-click it and select Stop. This will open the Services window. The key reasons for Canon printer not printing are given as below: The print jobs are stuck in printer queue. More often than not, my printer problems boil down to simple Wi-Fi woesprinters that won't connect to Wi-Fi; printers that say they're connected but don't show up on the network; or printers that show up in the wireless devices list but just won't print. Is your printer refusing to connect to the internet? Zaynab is yet another medical student in our team. Once a proper connection has been reestablished, if this was the issue, then communication between your devices should be restored. She has a love of innovation and emerging tech, and she firmly believes that technology should make life better. Once the printer is powered on and is in a ready state, print or scan again. Consult the reseller of the relay device for details. Right click on the Print Spooler service and select Start. . [6 Easy Steps], How To Reset Toner on Brother MFC-9130CW? If you don't have Ethernet in the house, this is one area where powerline adapters(Opens in a new window) can come in handy. If the printout shows that the connection is Inactive and it shows the wrong SSID (network name), the printer will need to be reconnected to the network. + Verify Printer Power + Select the Appropriate Printer + Power Cycle Printer + Wi-Fi Communication (This requires thePro versionwhich comes withfull supportand a30-day money-backguarantee. In Windows 10, head to Settings > Devices > Printers & Scanners and click the Add a Printer or Scanner button. (4 Easy Ways) Fix Your Canon Printer Not Printing Issues, How to fix canon printer wont print wirelessly, How to fix canon printer printing blank pages, How to fix canon printer wont print black. The steps below will help in resolving the issue and possibly identify the cause. Your printer will appear in this list. If there is a recent change in the router or network connection that could make the printer go offline and it will stop printing. Disconnect your router for approximately 1 minute and reconnect. We only recommend products we believe in. What to Do if Your Soundbar Has No Sound, Good Migrations: How to Move Your Windows Drive to a New PC, How to Turn a Raspberry Pi Into a NAS for Whole-Home File Sharing. Press the power button to turn on the printer. Carry out these steps unless the printhead is completely cleaned. Not all models that are compatible with the Wi-Fi Connection Assistant will support this function, If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your, Resolve Printer is Offline Or Not Responding - Windows. Your computer should search for printers on the network, and when it finds the one you're looking for, click on it to add the printer to your list. If the wrong printer is automatically selected, you may want to set the desired printer as the default printer. Sometimes, printers are finickythere may be paper loaded, but if the printer can't grab hold, it's going to think it's empty. If the printer does not start printing, it could be that a canceled or failed print job may exist in the print queue. Even if the Wi-Fi signal in that room seems fine, try moving your printer closer to the router if youre having connection issues. For Windows 11, open Settings > Bluetooth & devices > Printers & scanners, then click . Power down the printer and disconnect if it's connected to your Mac via a cable. iTR STILL PRINTS BLOCKS OF COLOR. Did you print to narrow width paper? Consult the reseller of the relay device for details. If your printer's own test page comes out fine but Windows throws an error, you can be reasonably sure you have a software problem. On a Mac, go toSystem Preferences > Printers & Scannersand click the + button. please address the error state first. Start Wi-Fi Connection Assistant, depending on the version of Windows installed on your computer: In Windows 10 and 11, select Start > (All apps > ) > Canon Utilities > Wi-Fi Connection Assistant. For MAC: go to System Preferences > Printers & Scanners. Once the printer has been removed, please follow the instructions below to add the printer back to the window: 1. The printer is too far away from the access point or router. Set Canon as the default printer Delete print jobs from the print queue Fix 1: Check the connection status Difficulty printing from your PC can occur for various reasons. https://www.pcmag.com/how-to/what-to-do-when-your-printer-wont-print, How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, How to Save the Most Money on Printer Ink, Is Your Printer Offline? Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. + Verify Printer Power. If your computer is connected to a Virtual Private Network (VPN), try disconnecting from the VPN to see if it is interfering with printer communication. [Workaround] Unplug the USB cable, restart the PC, then try the driver installation again. 7) After deleting these files, close the spool folder. If your printer has a sub-par Wi-Fi chip, it may need a super strong signal to stay connected. Sorry I can't get my canon printer to connect to my network, Ts 700, Well I have 2 - Answered by a verified Technician. Download the latest driver, software package, and/or firmware update to ensure every link in the chain is as up-to-date as possible. If the same printer is listed multiple times, you may have to remove the duplicates and try to print again. You may need to scroll to see all the entries. Check your printer's manual to see how on your specific model. + Power Cycle Printer. Using USB to avoid wifi problems. Usually your printer will tell you so, and you just need to open the access panel and pull the crumpled paper out. Printer was printing fine, but now it sounds like it's still working, but nothing prints. Confirm that the access point or router is turned on. It's also possible your printer just doesn't realize you put in new ink cartridges. If not checked, select the box, then If not checked, select the box, then select Apply. If the Status LED is not lit, then your machine is not powered on. I can't tell you why, but I've seen many Wi-Fi printers that just seem to have weak signals, even if all my other devices work fine in the same location. After the print jobs are deleted manually, the printer spooler will need to be restarted. Faulty drivers or wireless connection do not allow the printer to print. If your canon printer wont print, maybe the communication between your Mac or Windows system and the Pixma printer is lost. This may sound silly, but if I had a nickel for every hour I've wasted troubleshooting something that wasn't plugged in, I'd be halfway to buying a Snickers bar. If it does, you should have an online printer again soon enough. If Wi-Fi Connection Assistant is not displayed on the Start screen, select the Search charm and search for "Wi-Fi Connection Assistant". After that, take out a sample print to check if the issue is resolved and the printer is not printing blank pages anymore. Make sure the printer power is on. I can control mythermostatwith my voice, but somehowprintersfeel just as confusing and unreliable as they were 15 years ago. Before getting started, we suggest you try using Restoro to fix your issue. _ Head to your printer manufacturer's websitewhether it's HP(Opens in a new window), Brother(Opens in a new window), or someone elseand search for your printer's model number in the support section.

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