CUNY IT Help provides the following: You can visit their web site for Bill Payment Deadlines, Frequently Asked Questions and more. If you believe Wordfence should be allowing you access to this site, please let them know using the steps below so they can investigate why this is happening. Email: helpdesk@baruch.cuny.edu For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. The CUNY School of Professional Studies (CUNY SPS) Help Desk can be reached at helpdesk@sps.cuny.edu or (646) 664-8592. User Information Campus Role Faculty/Staff Student Visitor Last Name First Name Date of Birth Emplid Contact Phone Contact Email Problem Details Problem Type CUNYfirst CUNY Portal BlackBoard Wireless Email SLAS Problem Description Saturday and Sunday CUNY IT Help provides the following for CUNYfirst users: CUNYfirst Student Documentation CUNYfirst Faculty Documentation CUNYfirst Advisor Documentation . Email: helpdesk@guttman.cuny.edu, Hostos Community College We also schedule the computer laboratories for classes. 2023 All Rights Reserved, We will use your feedback to improve NYC311. Email: helpdesk@sps.cuny.edu 28. 4. Room: NA 1/301 2001 Oriental Boulevard Financials provides general ledger, accounts payable, accounts receivable and other financial and accounting management functions supporting CUNY business operations. CUNYfirst not displayingproperly? NDdlMzRiODM1ODY2YTMyMTcwYzE4ZGU1Njg0MmEwMzkxNjFiNDMwYmQxZDI3 TheCIS Security Information page contains forms for granting access and maintaining security in CUNYfirst. 2023 CUNY School of Professional Studies. Phone: 1-212-650-3624 222-05 56th Avenue Phone: 212-650-3624 (Students) Next, you'll need to agree to the Terms and Conditions, and once you do so, the iPad will give you a dialog box confirming that you agree. MjAzNTQ1NDRlZTY2MjBmMmM4NDg2YTk5NmM0NGI0YmYxZDJiYjc4Y2Y5ODQ2 ZjkxZTllMzM4NTQxZGE4OGUzNmNlNDllOGRhNjliMzMxZjU2ZDQxNDU2ZWZh Current Students; Faculty & Staff . Service Email Phone Number; Hours and General Information: Email the Ask a Librarian service (646) 312-1600: Acquisitions & Collection Management: Email the Ask a Librarian service (646) 312-1689: Archives: archives@baruch.cuny.edu (646) 312-1623: Circulation Desk (2nd floor) circulation@baruch.cuny.edu (646) 312-1660: Course Reserves: 1-800-CUNY-YES (1-800-286-9937) inquireCUNY@cuny.edu. Hours: ZjJkNTYzZWE1ZWEyMDc4MTRmNTU2Njg0NWYwYjE2Y2RmZTcyM2ZhODk1NmNm 10. Fri: 8am7pm The CUNY Student uses CUNYfirst to manage academic-related activities such as viewing class schedules, making tuition payments, and accessing transcripts. ANI Majors Summer/Fall 2023 Registration Update. 3. Once you sign in, your bookmarks, extensions, and apps will appear automatically. In addition to software support, we provide departmental training to faculty, staff, and students in various applications, including MS Office, email and CUNY Portal. 7. 8:30 AM - 7:00 PM. MjZmMTlhOGU2MTU1Y2I2YmQyZWU4ZTU0NjUzNzE3ODU5NTBhZDNkZmI2OGRi 160 Convent Avenue Phone: 1-718-281-5540 Now, you can decide whether or not you want your iPad to update itself automatically when a new version of iOS comes out. If you have questions or ideas, please drop us a line. If you choose to set up Touch ID now, the iPad will walk you through the process of logging your fingerprint. Menu > Zoom > +, In the View menu, select Zoom. Fri: 9am9pm If your iPad supports True Tone Display, which adjusts the colors on the screen based on the devices surroundings, you'll be able to see how it works on the next screen. Phone: 646-364-9555 MzU5YzRkMjk5NDY4MTA2ZTM3Mzg0OGJlZTQ4OGQ4MjZlNGQ3ODk3OTU2NzBi MWI4ZDk3MTNhMDcwYmNlNjA4ODliYWMxYzYzYTYxOTdlMTMwMWY2OGU4ZDg3 94-20 Guy R. Brewer blvd. SatSun: 9am4:45pm, Phone: 718-960-1111 Location: North Academic Center (NAC) Staff resources are available via the CIS Training SharePoint page. Phone: 1-718-960-1111 Monday -Thursday between the hours of 9:00am - 5:00pm during summer session ZmVlZDlmMmVjMGZkYzdjNjNlNGY0NmI5NWQ4NzIwY2ZhNTNmYTI3NTJkNWE1 Email: help.desk@lehman.cuny.edu Faculty and Staff can contact the Help Desk for the following: The Student Help Desk provides services for students experiencing issues with signing into their accounts, such as the following: * For assistance with the Admitted Student Portal, please contact osc@hunter.cuny.edu. If you have questions about your account, please contact customer service or call us at 1-617-450-2300. YTE1OGI1NDZiYWU1MjE5NGYyMTk5ZmI4ZWQzOTU4MzI0MjhhYmRjYzA4MmM5 8. Monday - Friday. To submit a service request or incident e-mail us at the Service Desk ( On the next screen, you can choose to set up your iPad as a new one or to restore a backup from another device. Phone: 1-212-817-7300 (Emergency calls only) Decide if you want to turn on Location Settings on the next screen. IT Helpdesk. Walk-in hours: Mon-Thu: 4pm-10pm NjJmZjhkZWI2NWY5OWFlYTllYmI2NzYwNzk5OTU1OWM4MTgyZDBjNmQzNGY3 MonThur: 8am11pm ). ZWIyZDU0NDI1MTY0MDI0NjYzMTJlNGU3NGYyN2NiZTUxMGE4M2UyYmJjMmU2 This is a read only version of the page. Internet, Inside John Jay and the JayStop (Intranet) Support Classroom/Lab Technology Support Services (CLSS formerly ITSS) Web Support services Computer Equipment Request Form Online HelpDesk John Jay College Policies and Procedures Compendium (Inside John Jay) DoIT Technology HelpDesk - (212)237-8200 View > Zoom InMacintosh Shortcut: Command+. 17. YWI5Mzg2ZjQ0M2Y0M2U5ODE5NzRkMjI3MGExMzMzN2E3ZjA3OTA2ZGQ2ZGY3 Thursday, April 6, 2023 at 6:00 PM: CUNY Freshman Application Completion Workshop, Thursday, April 20, 2023 at 6:00 PM: CUNY Freshman Application Completion Workshop, Thursday, April 27, 2023 at 6:00 PM: CUNY Freshman Application Completion Workshop, Thursday, May 4, 2023 at 6:00 PM: CUNY Information Session Junior Presentation, Thursday, May 11, 2023 at 6:00 PM: CUNY Information Session Junior Presentation, Discrimination and Retaliation Reporting Portal. Brooklyn, NY 11235, Contact Name: Helpdesk If your screen shows an error message, print it or write it down exactly as it reads. Blackboard Support Location: North Academic Center (NAC) Room: NA 1/301 p: 212.650.6990 e: bbsupport@ccny.cuny.edu . Last Updated: 04/12/2023 16:37 Using any web browser, staff can organize, share and access information from any device. Contact the IT Help Desk at 718-631-6348 or by e-mail: helpdesk@qcc.cuny.edu Be specific. Website: http://lehman.edu/itr/blackboard.php, Medgar Evers College View > Zoom > Zoom In, In the View menu, select Text Size. A passcode provides an extra layer of security and will let approved people use your iPad without needing your fingerprint to unlock it. If this is your first time with any Apple device, you will need to create an Apple ID. 212-772-4444 Emergency 212-772-4447 Non-Emergency FEEDBACK Your feedback is essential to helping us improve the website. Phone: 212-237-8200 Email: helpdesk@jjay.cuny.edu. You can use the same Apple ID to sign onto your iPad, which means you can download your music and apps to the iPad without purchasing them again. The language you select will be the one the iPad uses for all of its text and directions. This setting lets apps on your iPad know where you are to do things like give you driving directions or show you nearby restaurants. Nzc3NzU0ZmZhZmU4ZjlmMjViODE4NWI5YjMwYWE1YmE0YjAwOWQ1NDE2MTNh Email: studenthelpdesk@hunter.cuny.edu (Student Help Desk), Phone: 212-237-8200 Email:help.desk@lehman.cuny.edu, Phone: 718-270-6262 Need Technical Help? Help Desk 212-237-8200; Library 212-237-8225; Search Directory. Baruch College Until further notice, the IT Doctor is closed Email: servicedesk@ccny.cuny.edu, Phone: 718-982-HELP (4357) 151 E 25th Street Faculty resources are available via CIS Training SharePoint page. Staten Island, NY 10314, Contact Name: Office of Information Technology Services HelpDesk We ensure that all possible measures are taken to troubleshoot and resolve the issue in a timely manner. Phone: 1-212-220-1243 Popular. New York, NY 10031, Contact Name: Omer Kabir NGZiMjFhYzUxNjg5ZjM2ZDYwM2IyMzdmOGM2NDQ3ZGU5OGQzYmFjM2M0MDg0 Your Information Title First Name * Last Name * Address Lines * City * State * Zip Code * Home Phone Business Phone Cell Preferred Phone * Email * Thank you for your interest in supporting Queens College. Monday, June 19th. MDQ4YWUzODlkZDI3OTAyYTFkYWQ4YzFkNDQyOGIwNjE5ZjVkZjVlMjZlZWQ4 Email: helpdesk@sps.cuny.edu Help Desk Location 151 East 25th Street (Library Building) 6th Floor, Kaplan Computing & Technology Center Hours Hours of Operation: Fall 2022 Monday - Thursday 9am to 8pm Friday 9am to 7pm Saturday & Sunday 9am to 5pm Contact Us. ZDEwMDQ5NGY4MDEwNmRhMDMwYTg1NTU5YmU1ZWE1ZThkODRiNTI5YzExZjBm Message * Leave this field blank . In Person. Days & Time: Monday - Friday ; 9:00 AM - 5:00 PM Youre offline. 119 West 31st Street, 3rd Floor MWQ2ZGRhZmZhOGE3N2ZiODFlNzQwY2M0MDU5MjhiM2I1YjAwNDAzNTQ1NTU4 NjFkOGQwMjYzN2I3Y2FlNWEzYWRiNGY3YTc1OWFmZTEwYTYxYzMyNGI2OGFl CUNY IT Help(cunyithelp.cuny.edu)is thefirst placestudents, faculty and staffshould go to findhelp andinformationaboutCUNY-wide technology applications and services such as Blackboard, CUNYfirst,and Microsoft Office 365for Education. The HelpDesk serves as CSIs first line of defense for computer problems, questions and concerns. Friday: 12:00pm-5:00pm Step 3: Sign in with your Google Account p: 212.650.6656 e: financialaid@ccny.cuny.edu Go to Website >> IT Help Desk Any technical questions, to include CUNY Portal, e-mail, Blackboard, and eSims info. Sat: 9am5pm, Phone: 718-262-5300 All rights reserved. Phone: 1-646-313-8008 Room 303, Hours: With the second option,you'll receive a notification when an update is available, but your iPad won't download and install it unless you tell it to. Telecommunications issues and requests, such as office phone relocations, voicemail assistance, etc. IT Resiliency, Business Continuity & Disaster Recovery, Discrimination and Retaliation Reporting Portal. 12. Mon: 9:00am 6:30pm ZTdiNGFlYmMzYzEyNjExZmRlYjg5Y2Q1YTFjY2VhNTRlOTMzN2UzNTBkZWE1 Email: helpdesk@york.cuny.edu, 365 Fifth Avenue, Concourse Level of Library, Email: itservices@gc.cuny.edu Microsoft SharePoint is a secure website-based document/video collaboration and management space designed for organizations. The Service Desks mission is to effectively and efficiently serve as the primary point of contact for students, faculty, and staff seeking a resolution to IT services provided by the college and IT services provided by the Office of Information Technology (e.g. New York, NY 10007, Contact Name: E-Learning Center Hunter College695 Park Ave NY, NY 10065212-772-4000, Hunter College in the CUNY IT Help portal, Fall and spring: Monday Friday, 9am - 5pm, Fall and spring: Monday Thursday, 9am - 5pm, Friday 9am - 3pm, Use the Forgot password link to send a password reset link to your designated recovery email address- (instructions to, If a new user to CUNYfirst - click the New User link, (instructions to. Check out CUNY IT Help for information on clearing your web browsers cuny.edu site cookies. 445 West 59 Street. Recent Enterprise Service Desk Announcements about planned maintenance and service disruptions, If users are experiencing an issue with an application or service, they can, review this list of messages before calling their help desk to confirm whether the issue may be due to a reported service disruption or planned maintenance that includes a service disruption, CUNY IT Helpprovides the following advantages, Search results can be narrowed through filtering, Users can rate articles to provide feedback, A Whats New section to announce recently added content or features. (All Application Development service personnel will get this email and will respond the same day or next day depending on the urgency of the . Location: 2A-306d 19. It will generate a default based on your language and country settings from earlier, but you can choose another one if you want. Location: Ed Tech Center Rm. Once displayed, search results can be narrowed by limiting them to a specific knowledge base, category or tag. Email: studenthelpdesk@hunter.cuny.edu (Student Help Desk) John Jay College Of Criminal Justice. Contact IT Services. Location: NAC Building - Room 1/301 Using any web browser, staff can organize, share and access information from any device. YourCUNYfirstStudent Center isagateway formanagingyouracademic relatedactivities. CUNY IT Help provides the following for CUNYfirst users: CIS Training develops and delivers high-quality training, create learning experiences that are personally and professionally relevant; and to respect and support every learners unique way of thinking, learning, and interacting with others. Student Help Desk. cfsupport@ccny.cuny.edu Phone: 1-646-664-8592 By consolidating and streamlining the multiple processes and systems across the CUNY campuses, CUNYfirst manages the daily activities of students, faculty, and staff through three main work pillars Campus Solutions, Human Capital Management, and Financials. You can contact them by email or phone: Email: bursar@bmcc.cuny.edu. Please provide details of the problem you are having, such as blinking lights, noises, hardware, and software and error messages if any. Email: TSC@bcc.cuny.edu, Phone: 646-313-8008 For a complete list of problems you can report using NYC311, please visit our. New York, NY 10010, Contact Name: Help Desk Phone: 1-718-982-HELP (4357) NjM0YmViMTViNzA3NTgxMWEzMDZmODcxMWQ5M2I5ODY5Y2E3NGNmMTQzMjgx 300 Jay Street CUNY IT Helpprovides the following advantagesin finding help and information about CUNY-wide technology applications and services: See Using CUNY IT Help in CUNY IT Help for more information on searching the knowledge repository and using the site. ) Brooklyn, NY 11201, Queens College Website: Blackboard for Students, http://www.baruch.cuny.edu/bctc/blackboard, http://www.bcc.cuny.edu/academics/distance-learning/, http://www.hostos.cuny.edu/html/studenthelpdesk.html, http://www.mec.cuny.edu/Academic-Affairs/MEC-Educational-Technology-Center.aspx, https://sps.cuny.edu/about/directory/office-information-technology/help-desk, Discrimination and Retaliation Reporting Portal. MonFri: 8am8pm The next screen shows a list of all of the available Wi-Fi networks. Website: http://www.baruch.cuny.edu/bctc/blackboard, Borough of Manhattan Community College laptops, mobile devices, software, hardware, and operating systems). NGI2MTBhMmY2ODVkZjVkOTA1MGU2NWFmYjEyYjdkYzQ4OWY4MTlmYTZhODk4 Email: hccithelp@hostos.cuny.edu See our technology online resource checklist for additional help. The CUNY School of Professional Studies (CUNY SPS) Help Desk can be reached at helpdesk@sps.cuny.eduor (646) 664-8592. Session expired Email: bbstudent@bcc.cuny.edu ODFhODMxMmJiMGM3NWI2NWJiOTZkNzNhYzM4MWMyNjZkZDcyODRiZDM5MmYw Technical support for hardware or software incidents on campus issued devices. 15. Information for Graduating Students with Adobe Accounts: New to SharePoint or MS 365? More importantly, this platform enables you to quickly find information and seamlessly collaborate across CUNY. Phone: 1-212-650-8407 50 West 40th St By Email For matters related to the Summer Math Immersion Program, please email immersion@baruch.cuny.edu . The Help portal allows students, faculty, and staff to: Search the Knowledgebase for self-help documentation Track and update their Requests (and incidents) Navigate the Catalog to specific requests and incident forms Start at https://cunyithelp.cuny.edu/csp and click 'Log in' in the top right. Top All rights reserved. Schedule can change depending on semester. Website: http://www.mec.cuny.edu/Academic-Affairs/MEC-Educational-Technology-Center.aspx, New York City College of Technology Press and hold the power button to turn on the iPad. Not all apps are available in all countries. * Supported Technology/Browsers MTk1MWYzMzJjMzY2ZjIxMDVlNDQ4YzY2YzQxYjg5MzU4ZTljMzM2Nzk4NjVl You can't turn it off during setup, however, so tap Continue to move on. Apple uses the information to better serve its customers, and you shouldn't be worried that your information is being used for any other purpose. Phone: 1-646-312-1010 The Official Website of the City of New York. Bayside, NY 11364, Contact Name: Office of Educational Technology Tap Continue when you're done reading each of them. 31-10 Thomson Avenue But, if you have any qualms at all, choose not to share the information. If you don't have a Google Account to add, If you're having trouble signing in with your Google Account, use the, CIS Training will continue to provide live and recorded training on, Password: the password you created when visiting Adobe.com, Free distance learning resources, including engaging lesson plans, courses, blog posts, and on-demand webinars from Adobe can be found. Your Google Account username and password. I am * an applicant and have a question about my application . Email: bbsupport@ccny.cuny.edu, The College of Staten Island (CUNY login required). 8:00 a.m. 9:00 p.m. Email: BBSupport@qc.cuny.edu OTE5YWM5YzdiNWU3MWNhZmRjOWQ4ZTJlMjNmMTNiNmM0NzkxNDk5NmFmZGIz The Graduate Center & School of Journalism NOTE: When submitting your Blackboard Support Request to the Colleges below, please include the following: a) Your full name 6:00 p.m. MjkzNzdkNWMzYmZiMzlkZjc3MDQ3ZDkwYzQxMWFjNGNhYzE4Njc4ZGRmOGUz Where you can find instructions for CUNYfirst, email, password reset, Wi-Fi,voicemail and more. 11. CUNYs Fully Integrated Resources & Services Tool, known officially as CUNYfirst, is the enterprise resource solution that allows CUNY students to move seamlessly through any and all CUNY campuses as they pursue their higher educational callings as well as connecting faculty and staff to tools to support their processes. To access a directory of campus Blackboard Help resources for Students or Faculty, please click the appropriate link below: Student Faculty After Hours Blackboard Support Are you are having difficulty logging into Blackboard? CSI students registered for the active semester and needing Adobe for their courses, can download Adobe Creative Cloud applications to their personal devices. Technology HelpDesk - Report a Problem Please fill out all fields: * = This field is required. Service Desk Genevieve Nguyen IT Assistant GNGUYEN@hostos.cuny.edu Wilda Gutierrez IT Support Assistant WGUTIERREZ@hostos.cuny.edu David Vazquez IT Support Assistant (H) DVAZQUEZ@hostos.cuny.edu Jose Mariz Salva IT Assistant (H) J SALVA @hostos.cuny.edu Infrastructure & Operations Luis Diaz Manager - Systems Administrator LDIAZ@hostos.cuny.edu Email: helpdesk@guttman.cuny.edu, Hours: Monday through Friday IT Service Desk 718-262-5300 or 5311: 9:00 AM - 5:00 PM Phone, Field, and Telecom support services. Participants in this survey will not receive further communication from the City with regards to this survey. Read the Data & Privacy statement on the next screen, and then tap Continue to proceed. Faculty and Staff:Faculty and Staff Adobe IDs are managed by CSIs Office of Technology Services (OITS). 119 W. 31 st Street. There's really no reason not to use Siri. College of Staten Island Foundation, Inc. 5. For CUNY Staff, in addition to performing administrative tasks relating to a students record, faculty and staff can manage employee-related activities like reviewing and updating personal details, tracking compliance-training requirements, and viewing payroll and compensation data. Either press the Home button or swipe up on the screen to continue. (Excludes school holidays), Saturday Sunday: Location: North Academic Center (NAC) Bronx, NY 10468, Contact Name: Helpdesk Service Desk b) Your email address YTRkOTFlNzk2ZGI5NGQzMzE2NTU2ODU5ZGFhZmZiZmY2MjlmMWZiNzBiZDNm The Help Desk will assist users in resolving their computing problems, or serve as a liaison to other resources such as the ACC (Academic Computing Center) or CUNY Computing. 33. Fri: 8am5:45pm Email: helpdesk@baruch.cuny.edu, 2900 Bedford Avenue, 4th FL Library, ITS Entrance, Phone: 718-951-4188 If not, tap Install Updates Manually. Hours of dispatch and phone coverage. Helpful Forms & Instructions Mon, Thur, Fri: 9am5pm -----END REPORT-----. Next, the iPad needs to know the country you're in to connect to the correct version of the Apple App Store. CUNY Faculty performs semester-related activities such as entering textbook information, verifying enrollment, and entering final grades. More importantly, this platform enables you to quickly find information and seamlessly collaborate across CUNY. Emergency Calls Only: 212-817-7300, Phone: 646-758-7750 CUNY Blackboard Help/Support Student Student Student Faculty Difficulty Logging into Blackboard NOTE: When submitting your Blackboard Support Request to the Colleges below, please include the following: a) Your full name b) Your email address c) The course (s) with which you are having a problem (include department and course number) Enter a six-digit passcode, and then confirm it to continue. Please print the name (s) and number (s) of faculty who will support . You can also have the Terms and Conditions emailed to you by touching the button at the top of the screen. Training ( Doriann.Hyland@csi.cuny.edu; 718.982.2348) Modern Languages ( Valeria.Belmonti@csi.cuny.edu 718.982.4155) OWJjZjRhMzJlMDc0Mzg0MTJiZGUzNmM2ZDA1NTFlNjhhMmRhNTRlMjkyOTMy New York, NY 10019, Contact Name: Department of Online Education and Support Blackboard Support Services NjRhZWNhYmY1N2Q5YjI4NWZjYTU2NTY4OGFiN2U0YTRlNTk4NjVkY2M0ZjJj Website: IT FAQ, York College YzVhODkwZmQyNTFjZTZhZTk1ZTM0NjNlNDFlYmE5ZGVhN2JkNTRiODJjNjA5 Email: itservices@gc.cuny.edu Hours: Next, tap Set Up Manually to continue. 23. Your next step is to select which language you want to use for the keyboard on your iPad. Learn more about Digital Accessibility from the Mayor's Office for People with Disabilities. Press the log-in button to access resources to support your day-to-day faculty processes. e: servicedesk@ccny.cuny.edu call or email the Student Help Desk. P: 718.951.5335 E: circdesk@brooklyn.cuny.edu Bursar's Office 220 West Quad Center P: 718.951.5200 E: bcbursar@brooklyn.cuny.edu Campus and Community Safety Services Office 0202 Ingersoll Hall P: 718.951.5511 E: security@brooklyn.cuny.edu Communications and Marketing Office 2110 Boylan Hall P: 718.951.5882 E: communications@brooklyn.cuny.edu Email: helpdesk@york.cuny.edu Mon-Thur: 8am10:45pm Schedule a time with the LTC front desk between 9 am and 3 pm to take the writing tutor diagnostic. New York, NY 10017. Helpdesk @ 6679 or email at Helpdesk@kbcc.cuny.edu. Website: https://sps.cuny.edu/about/directory/office-information-technology/help-desk servicedesk@ccny.cuny.edu p: 212.650.7878 e: helpdesk@ccny.cuny.edu Go to Website >> Website: Student Support, Queensborough Community College Press the button below to review Employee/Manager Self-service resources which assist with human resources activities. Phone: 718-368-6679 | e-mail: HelpDesk@Students.kbcc.cuny.edu . Location: Library Building, L-314 65-30 Kissena Boulevard eyJtZXNzYWdlIjoiN2FkZDk0ZWQ5MzRkMjNlYWQ3MTkxM2QyNzlkMDVlMDAx By Telephone You may reach the front desk at 646-312-4830 during the hours listed above. 2. ***, Contact by Email: technologytraining@csi.cuny.edu, View Dell and Apple Information for Students, Faculty and Staff. Contact by Email: helpdesk@csi.cuny.eduOR Report a Problem: Online Form.